Frequently Asked Questions

We have teamed with Amazon Services to make buying quick and easy. Selections from our site are powered by — and all orders are fulfilled by — Amazon.com.

 

What does "Fulfilled by Amazon" mean?

Items are shipped from an Amazon Fulfillment Center to you. All of their standard shipping rates and policies apply to these items, including FREE Super Saver Shipping on qualifying orders over $25.

 

How will my order ship?

Orders are sent to you via one of Amazon's carriers (US Postal Service, UPS, DHL, etc.) at whatever delivery speed you choose (Super Saver Shipping, standard shipping, 2-day shipping, etc).

 

After you place an order, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation email. If you have a tracking or delivery confirmation number, you can track your package by clicking the "Track packages" link in Your Account.

 

Amazon also handles all customer service and product returns. If you need assistance with anything, please visit their Help pages.

 

Is ordering secure?

Yes. We have teamed with Amazon to make ordering SAFE and SECURE via our site. By using Amazon technology at Checkout, your order is secure and backed by Amazon's A-to-z Guarantee which guarantees your purchase, the condition of the item you buy and its timely delivery.

 

We do not have access to your credit card information, your Amazon.com purchase history, shipping, tracking, returns — or any product details, other than what can be found here on the web site.

 

How does it work?

Simply use your existing Amazon account during checkout to order products from our site. If you don't have an Amazon account, it's easy to set up. Add the products you want to purchase to your cart and create your account during the checkout process.

 

Do you have a store?
We do not have a physical store front. Because Amazon.com fulfills our orders (delivers the goods), we are able to source hundreds of emergency preparedness items — from manual can openers to generators — unavailable to other online, catalog and brick-and-mortar retailers.

 

Do you share my information with anyone?
No. Because Amazon.com handles the checkout and ships the goods, we don't even have access to your personal information, unless you contact us directly for some reason. For more information, read our Privacy Policy.

 

I'm a manufacturer; how do we get our product listed on ReadyPrepared.com?

You can't. We select the items we want to sell directly from Amazon.com's current inventory.

 

Most customers want to know...
Useful Links
Ready America

Prepare. Plan. Stay Informed.
Ready.gov

Home Safety Council

The Home Safety Council's website contains safety information, home safety research, checklists, safety tips and much more.
HomeSafetyCouncil.org

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